Frequently Asked Questions
Everything you need to know about our premium electronics and gear.
What is the standard shipping time for orders?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
Do your products come with a warranty?
Yes, all Peak Design electronics and accessories are backed by our signature Lifetime Warranty. If any part becomes non-functional or defective, we will repair or replace it free of charge.
What is your return policy for electronics?
We offer a 30-day hassle-free return policy. Products must be returned in their original packaging with all included cables, manuals, and accessories to be eligible for a full refund.
Are the electronic accessories compatible with both iOS and Android?
Most of our ecosystem is designed to be cross-platform compatible. However, for specific features like MagSafe charging, please check the individual product technical specifications for compatibility details.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment options via Shop Pay.
How can I track my package once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.